Privacy Policy
At Deals 2 Wheels, safeguarding your privacy and ensuring the security of your personal information is paramount. This Privacy Policy outlines how Deals 2 Wheels and its affiliates (collectively referred to as “Deals 2 Wheels”, “we”, “our”, or “us”) collect, use, share, and process your personal information through the Deals 2 Wheels website www.deals2wheels.com, its mobile application, and any associated platforms (collectively referred to as the “Platform”).
Your Consent
By accessing or using the Platform, providing your personal information, or availing our products/services, you expressly consent to the terms and conditions outlined in this Privacy Policy, the Terms of Use, and any relevant service/product terms and conditions. You agree to be governed by the laws of India, including those related to data protection and privacy. If you do not agree with this Privacy Policy, please refrain from accessing or using our Platform.
Privacy Policy for Camera and Location Permissions
At Deals2Wheels, we value your privacy and are committed to protecting your personal information. Our app requests camera and location permissions to enhance your experience and provide you with essential functionalities.
Camera Permission: We request access to your device’s camera to enable vendors to upload product images directly through the app. This functionality allows vendors to showcase their products effectively, ensuring a seamless and efficient listing process. We do not access or store any images or videos from your camera without your explicit consent and only use the images you choose to upload for the purpose of product listings.
Location Permission: We request access to your device’s location to provide accurate delivery information during the checkout process. By fetching your location, we can offer you a convenient and tailored shopping experience, ensuring timely and accurate delivery of your orders. Your location data is used solely for this purpose and is not shared with third parties without your consent.
Collection of Your Information
We collect and store your personal information provided by you during your interactions with our Platform. While certain sections of the Platform may be browsed without sharing personal information, please note that our services are exclusively offered within India. Upon providing personal information, you cease to be anonymous to us. We collect data such as your buying behavior, preferences, and voluntarily provided information to enhance our understanding of user demographics, interests, and behaviors for improving our services.
We may gather personal information, including but not limited to email address, delivery address, name, phone number, credit card/debit card details, and other payment instrument details, when you create an account, transact with us, or participate in events or contests. Although browsing certain sections of the Platform may not require registration, specific activities like placing orders necessitate registration. Your contact information may be utilized to send you offers based on your interests and previous orders.
Use of Your Information
We utilize your personal information to provide requested products/services. Where applicable, you’ll have the option to opt-out of marketing communications. Your information may assist sellers and business partners in order handling, dispute resolution, enhancing customer experience, troubleshooting, promoting safety, conducting market research, informing you about offers, customizing your experience, detecting and preventing fraud, enforcing terms and conditions, and other purposes as described at the time of information collection.
With your consent, we may access certain device features and request additional information such as PAN, GST Number, and KYC details to determine eligibility for products/services, issue GST invoices, and enhance your experience on the Platform.
Cookies
Deals 2 Wheels utilizes cookies and similar data collection devices on specific Platform pages to analyze web page flow, measure promotional effectiveness, and ensure trust and safety. Cookies facilitate service provision, offer features like password retention, and target information based on your interests. Most cookies are session-based and automatically deleted upon session termination. You may decline/delete cookies, but this may limit certain features’ functionality.
Sharing of Personal Information
We may share personal information internally within Deals 2 Wheels group companies, affiliates, related entities, and third parties such as credit bureaus for purposes including providing access to products/services, conducting checks, marketing, analysis, customer service, and legal compliance. Personal information may be disclosed to third parties for various reasons, including order fulfillment, enhancing experience, market research, enforcing terms of use, legal obligations, or protecting rights, property, or safety.
In the event of a merger, acquisition, or reorganization, we may share/sell personal information with another business entity, subject to adherence to this Privacy Policy.
Links to Other Sites
Our Platform may contain links to external websites or applications that may collect personal information. We do not control these linked sites’ privacy practices and are not responsible for their content or actions.
Security Precautions
Deals 2 Wheels maintains reasonable physical, electronic, and procedural safeguards to protect your information. While we employ secure server access and adhere to security guidelines, users acknowledge the inherent risks of data transmission over the internet. Users are responsible for safeguarding login credentials.
Children Information
Access to our Platform is restricted to individuals capable of forming a legally binding contract under Indian law. We do not knowingly solicit or collect personal information from individuals under 18 years of age.
Data Retention
Personal information is retained in accordance with applicable laws and for periods necessary to fulfill collection purposes. We may retain data for fraud prevention, legal compliance, defense against claims, or other legitimate purposes. Anonymized data may be retained for analytical and research purposes.
Your Rights
You have the right to access, correct, and update your personal information through Platform functionalities or by contacting us. You may withdraw consent provided under this Privacy Policy, subject to terms herein. Consent withdrawal may affect Platform access or service provision.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy periodically. Significant changes will be notified through Platform posting, and users are encouraged to review this Privacy Policy regularly.
Customer Support
For queries or complaints regarding personal information collection or usage, contact support@deals2wheels.com. Customer support is available for product/service-related inquiries through the Platform’s “Contact Us” section.
This Privacy Policy was last updated on 11 March 2024